NOTICE FOR July 2021
- We are still shipping orders every business day, there are minor operational issues affecting orders leaving us in our Sydney and NSW warehouses. Vic and Qld warehouse are as normal.
Additionally,
- Shipping times have been affected with Australia Post and some couriers. This is due to, reduced staffing, reduced services and reduced availability of flights available to freight companies due to the Covid-19 situation. Surf Shops Australia can not guarantee goods are received by you by a certain date, once the order leave our location, we are at the mercy of the third party courier company handling your freight.
Same Day Shipping is still happening for the vast majority of orders, Surfboards, Surfboard Covers, and some items may incur an extra business day or 2, if you have any time constraints please contact us by phone or email.
Surf Hardware Shipping |
|
| Orders $1 to $49 | $12 Shipping Fee (Normal Post) | Delivery 2 to 5 Days |
| Orders $49 to $79 | $10 Shipping Fee (Normal Post) | Delivery 2 to 5 Days |
| Orders $79 to $149 | FREE Normal Shipping | Delivery 2 to 5 Days |
| Orders Over $149 | FREE Express Shipping | Delivery 1 to 3 Days |
WA & NT: Normal post shipping 5 to 8 days | Express Post 3 to 5 Days
WA Remote North: Normal post shipping 6 to 10 days | Express Post 4 to 7 Days
Surfboard covers and bulky items can't be express shipped, just normal post time frame.
Surfboard Shipping |
|
| FREE Shipping* | All Size Surfboards | Delivery 2 to 7 Days* | Allow 1 to 2 days packing time just in case |
| FREE Shipping Insurance included |
All surfboard orders are packaged very carefully & use the most trusted freight carriers. We understand the importance of your surfboard arriving safely.
*Remote locations, and regional locations like TAS, WA, NT, SA may incur additional shipping costs. Surf Shops Australia will advise you of any additional costs & you are welcome to proceed or cancel your order.
Shipping details will be provided once your surfboard is shipped, freight carrier & tracking details
Surfboards take 1-2 day to ensure safe packaging & logistics. Available stock isn’t guaranteed but we understand the importance of communication, making sure you know your order status.
Delivered to your Door
More Information
All orders are shipped off the same day where possible. Any order that need to be placed are processed the same day
Surf Shops Australia stocks a large range of Surf Gear. We therefore normally have what you need immediately. However due to seasonal demand & supplier stock levels this can change. Customer orders that are unavailable or delayed due to supply will be contacted with the details. Customers can change their order or receive a refund at this time. In the case of last minute changes Surf Shops Australia must be notified before goods have been shipped.
We make shipping surfboards & accessories hassle free for our customers. Surfboards are packaged very carefully to ensure safe delivery. Surf Shops Australia has been shipping Surf Gear domestically, internationally & understands the importance of your goods arriving safely. In the case of any damaged goods due to freight please contact Surf Shops Australia within 4hrs (If possible) to rectify the problem.
